Support Packages
// DDD Manager and remote support
The SIAK SISTEMI packages – Remote Assistance – are the remote support services paired with the DDD MANAGER web platform.
SIAK SISTEMI has highly specialized technicians available to its clients for any doubts or needs. The Remote Assistance GOLD package includes, in addition to this technical support, the sending of the reports related to data downloads and any violations, legal advice, and the rental of a standalone data download terminal DDD Terminal VM.
Legal advice and the rental of a standalone data download terminal complete the GOLD offer.
Timeliness and quality of service are the distinguishing features of SIAK SISTEMI customer support: it is enough to establish contact with one of our technicians to make a remote connection and operate immediately.
Scopri i nostri
tre pacchetti di assistenza
Maximum 2 vehicles
DDD MANAGER User
Technical problem resolution
Correct archiving check
Mailing list subscription
Software installation/updates
More than 2 vehicles
DDD MANAGER User
Technical problem resolution
Correct archiving check
Mailing list subscription
Software installation/updates
Assistenza a 30 gradi
All the previous benefits
Periodic reporting of data to the company
Legal consulting
Rental of autonomous data unloading terminal
Data storage extended to 5 years
What are you waiting for? Contact us!
Contact us for any questions or requests regarding remote support and DDD Manager!