Remote Assistance Packages on the Tachograph
// DDD Manager and Remote Assistance Packages on the Tachograph
The SIAK SISTEMI packages – Remote Assistance – are the remote support services paired with the DDD MANAGER web platform.
SIAK SISTEMI has highly specialized technicians available to its clients for any doubts or needs. The Remote Assistance GOLD package includes, in addition to this technical support, the sending of the reports related to data downloads and any violations, legal advice, and the rental of a standalone data download terminal DDD Terminal VM.
L'assistenza legale sul tachigrafo e il noleggio di un terminale di scarico dati autonomo DDD Terminal VM completano l’offerta GOLD.
Timeliness and quality of service are the distinguishing features of SIAK SISTEMI customer support: it is enough to establish contact with one of our technicians to make a remote connection and operate immediately.
// Discover our three Remote Assistance Packages on the Tachograph
Remote assistance LIGHT
Maximum 2 vehicles
Technical problem resolution
Correct archiving check
Subscription to our Mailing List
Installation of Software and Updates
Remote assistance SILVER
More than 2 vehicles
Technical problem resolution
Correct archiving check
Subscription to our Mailing List
Installation of Software and Updates
Remote assistance GOLD
Assistenza a 30 gradi
All the previous benefits
Periodic reporting of data to the company
Legal consulting
Data storage extended to 5 years
What are you waiting for? Contact us!
Contact us for any questions or requests regarding remote support and DDD Manager!